CUSP is a live technical support helpline designed to assist you in
your everyday computing environment.
CUSP works on a pay-as-you-go basis like mobile phones. You purchase
a number of units which are added to your account. When you get a
problem that is computer related you place a call to our helpdesk
and give the operator your unique support ID. Your call will then
be put through to an engineer who will listen to the problem and begin
the process of resolution with you. The time spent working with you
on your issue is logged in your call history and the requisite number
of units are deducted from your account.
Your CUSP units can be used on a wide range of computing areas including;
Operating Systems - MS-DOS, Windows 95,98,NT,ME,2000,2003 and XP.
Networking Software - Novell NetWare (3.11 to 6) & Windows (Workgroups
to Active Directory).
Popular Applications - Microsoft Office, Sage Accounting, etc
PC Hardware - mice to modems.
We have over 2000 support accounts from enterprise companies down
to individuals and deal with many hundreds of calls every week from
the UK and Europe. Support is also available via this website, email
and fax or using remote control software such as Symantec PCAnywhere
and VNC. These products mean we can dial into your computer and fix
your problems while you watch enabling you to be in a position to
tackle it yourself if it re-occurs.
If you would like more information then contact
us using the links on this page and the relevant departments will
call to discuss your requirements.
At Keep It Simple Software (UK) we always do our best to find the
solution that is right for you. |
